Bigiwoyo.com is Suriname's newest online shopping platform. Together with the new pinpas payment system of the Hakrinbank, HOP (hakrinbank online payment), Bigiwoyo wants to introduce Suriname to the future of shopping.
See, Click, Buy, and Get your order delivered to your home the next day!
We enlarge our collection infinitely! Today, at our launch we have over 500 products for sale. We want to expand this number up to more than 1000 products in 2018. According to our test surveys, the most requested items are the Surinamese cleaning products line of CIC, Basic One water, toys, pampers and small household appliances from world-famous brands such as Black & Decker, Oster, Premium and more.
We also offer other products such as fishing gear, tools, toilet paper, dog food, and a lot more! All delivered to your home the next day!
Soon Digicel and Telesur Online Top Up will be introduced. In the second week of January, new product lines will be added to our product range.
No, this is not possible. But, if our customers have suggestions about products they would like to see on bigiwoyo.com, they can always send their suggestions by mail or facebook message. We will try to add the products our customers suggested to our product range as much and as quickly as possible.
HOP stands for Hakrinbank online payment. This is the new pinpas payment system of the Hakrinbank. With this system online payments can be made with your pinpas.
Once you register your pinpas at Hakrinbank.com, you will be able to make secure and direct payments from your living room online at Bigiwoyo.com. You can also use HOP without an Hakrinbank account or Hakrinbank pinpas. As long as your pinpas is registered first.
Now comes the easy part. Surf to Bigiwoyo.com and take a look at their weekly enlarging collection of products, press ‘add to cart’, and follow the online checkout instructions until it leads you to "Pay now". This will lead you to a secure Hakrinbank tab, where you can approve your payment by entering your pin once in this tab.
We deliver the next day, but you can also choose to have your order delivered another day. Choose between the morning- (9:00 am to 2:00 pm) or afternoon delivery (2:00 pm to 7:00 pm).
If something is wrong with your order or product, you can take a look at our return- and warranty conditions on our retour page. You can also view our 'faq page', which contains our most frequent asked questions. Does your question not occur? Contact our customer care!
Returning an order is possible. Each product has its own return conditions. These conditions can be found on our retour page. Contact our customer care if personal assistant is needed.
We try to pick up your order within 7 days after reporting your retour. You can also choose to return your order to the main warehouse yourself.
Bigiwoyo reserves the right to impose a refill fine up to a maximum of 5% of your return amount, if it appears that the resale value of the product has decreased because of the customer's use.
When you have made an application for return, we will try to pick up your order within 7 days. A request is also sent to your bank to have the paid amount refunded via pinpas. If the order that needs to be returned meets the return- and warranty conditions, a confirmation email will be sent to your bank for the refund of your money.